Effective Date: 01.01.2023

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Thank you for choosing todds toddlershoes. We aim to make your shopping experience as pleasant as possible. Please read the following shipping information to understand our shipping policies:

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1. Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

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2. Shipping Rates & Delivery Estimates

We offer worldwide shipping for a flat rate price of $6.95 AUD. Delivery delays can occasionally occur.

• Estimated delivery time worldwide is 10-14 business days.

Please note that delivery times are estimates and commence from the date of shipment, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

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3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

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4. Customs, Duties, and Taxes

todds toddlershoes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

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5. Damages

todds toddlershoes is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

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6. Contact Us

If you have any further questions about our shipping information, please contact us at todds.toddlershoes@gmail.com

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Last Updated: 15.11.2023